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Not Acceptable: An Exploration of Workplace Bullying

Author(s) : Marijke Moerman

Table of Contents

Acknowledgements
About the author
Preface
Background

Part I: The bullying phenomenon
1. Introduction to the bullying phenomenon

2. Overt and covert bullying
- Examples of overt bullying
- Examples of covert bullying
- Manager – bully: Intentional/non-intentional

3. The workplace power and control wheel
- Background of the workplace bullying power and control wheel
- Application of the workplace power and control wheel
- Evidence in support of the bullying workplace power and control wheel
- Using intimidation
- Using emotional abuse
- Using isolation
- Minimising, denying, and blaming
- Using others
- Using employer privilege
- Using economic abuse
- Using coercion and threats
- Concluding

4. The bully
- The bully defined
- The bully’s target
- Becoming a victim

5. The empathy trap

6. The bystander

7. The consequences and impact of workplace bullying
- The consequences of workplace bullying
- The impact of workplace bullying

8. Psychological impact of workplace bullying
- Post-traumatic stress disorder
- Post-traumatic embitterment disorder
- Post-traumatic growth

9. Managing bullying in a working environment

Part II: Narratives of those affected by workplace bulling
10. Introduction to the narratives

11. Catherine’s experience of bullying behaviour at work
- Comments

12. Ingrid’s recall of being bullied in an academic research setting
- Comments

13. Niall’s recall of being bullied at work
- Niall reflecting
- Comments

14. Morag’s journey through a bullying episode at work
- Morag’s reflection and further pondering on this episode in her working life
- Comments

15. Steph: A bystander’s story
- Steph reflecting
- Comments

16. Emma, the therapist, from a bystander’s point of view
- Emma’s reflection
- Comments

Part III: Bullying and the law
17. Introduction to the law

18. Legislation in the UK

19. Legislation beyond the UK
- European countries, a selection
- The Netherlands
- France
- Germany
- The Nordic countries
- Commonwealth countries, a selection
- Canada
- Australia
- New Zealand
- Major powers
- Russia
- China
- Japan
- United States of America
- The bottom line

References
Useful websites
Recommended reading
Index