When Things Go Wrong: Organizational Failures and Breakdowns

This book deals with the the multi-faceted nature of organizational failure through examination of the organizational, political, cognitive and structural aspects of the phenomenon. 'Failure' is presented as a relative concept where the expectations and strategies of stakeholders make claims on the performance of the organization and the notion of success. The book also issues a challenges to future research in this field: It advocates using a combination of economic and non-economic performance measures in the assessment of organizational tendencies toward success and failure, and stresses the need for differentiation between failure as a process and failure as an outcome.