Susan Kahn is a consultant, coach, and mediator. Her expertise is in the complexities of working life with a particular specialism in conflict at work, group dynamics, and the underlying mechanisms of leadership and teamwork. She is also a faculty member in the Organizational Psychology Department at Birkbeck, University of London. Her doctoral research focused on endings in organizations and the experience of working through crisis, change, and closure.
Organisational collapse is part of our vernacular. Enron, Woolworths, Lehman’s, Bank of America, Rover, BOAC, Northern Rock – these failures are part of our cultural experience of work. At a time... (more)